Water & Sewer

The Town of New Castle Utility Department is responsible for the manufacturing of the Town’s potable water, and distributing this valuable product to the end consumer through the use of an extensive distribution system. The Department is also responsible for collecting wastewater, treating and cleaning the wastewater and ultimately returning it to the earth in an environmentally responsible way.

Our continuing commitment to you.

Town of New Castle Utility Department’s trained and licensed professionals are committed to:

  • Providing safe, reliable, high quality drinking water at a reasonable cost.
  • Responsibly and efficiently collect, treat and return wastewater.
  • Conducting long-term planning and appropriately invest in our water and wastewater infrastructures.
  • Using sustainable and environmentally friendly treatment processes.
  • Providing top-notch customer service.
  • Conducting sound financial management.
  • Providing effective and efficient communications.