New Castle, CO, USA

Trash & Recycling

Mountain Waste & Recycling

The Town of New Castle contracts waste and recycling pickup with Mountain Waste and Recycling, servicing the local valley. For any issues or concerns regarding waste and recycling, please contact Town Hall (970) 984-2311.

Regular trash pickup is scheduled every Wednesday from 7 a.m. - 7 p.m. unless impacted by a holiday. Please have your trash cans and recycle bins on the street by 7 a.m. on collection day. Please refer to the Trash Calendar for all collection dates. You may also sign up for Collection Reminders as well as explore Recycling Information.

Utility payments are made to the Town or online through Xpress Bill Pay.

Frequently Asked Questions

There could be a few reasons why this happened. They are:

  • i. There was a holiday on the Monday before Wednesday trash/recycle pick up. For example Christmas and New Years Eve in 2013 falls on a Monday. Trash/recycles will be picked up on Thursday.
  • ii. Trash/recycle trucks do break down and may be late.
  • iii. Although this is very rare, the driver may have forgotten.

If you have a billing question please contact the Utility Billing Clerk Mindy Andis at (970) 984-2311 or email mindy@newcastlecolorado.org

Our contract for trash and recycling is with Mountain Waste & Recycling. Please call (970) 963-3435 or use Mountain Waste & Recycling website for any of the questions below.

Category: Utilities - Recycling and Waste

The contract between the Town of New Castle and Mountain Waste currently does not include lids for recycle bins.

Category: Utilities - Recycling and Waste

 Yes, you can order a 64 or 96 gallon trash container. If you’re not satisfied, you can re-order within 60 days. Contact Mountain Waste to place an order (970) 963-3435.

Category: Utilities - Recycling and Waste

Unfortunately, Mountain Waste is no longer able to accept any electronic waste.

Category: Utilities - Recycling and Waste

 If Mountain Waste & Recycling trash and recycling trucks are in the area on the same day of your Wednesday pick-up, they will assist you. Contact Town of New Castle for help.

Category: Utilities - Recycling and Waste

There could be a couple of reasons why this happens. There could be too much contamination and/or the driver made an error. For assistance, contact Mountain Waste & Recycling.

Category: Utilities - Recycling and Waste

Mountain Waste & Recycling provides one 18 gallon recycling bin for co-mingles recyclables which includes:

  • Plastics #1-#7
  • Glass
  • Aluminum and tin

You can contact Mountain Waste & Recycling for an additional 18 gallon yellow recycle bin at no charge for:

  • Newspaper
  • Office paper
  • Magazines, catalogs, and phone books
  • Paperboard (cake boxes, cereal boxes, soda boxes, and beer cartons)
  • Cardboard (need to flatten and place under recycle bin)

Additional recycle bins are available for $10.00. Contact Mountain Waste and they will bill you separately.

Category: Utilities - Recycling and Waste

Supporting Documents

PDF icon Recycling Guide (1 MB)
  • Printer-friendly version

Contact Information

LOCATION

450 West Main Street
PO Box 90
New Castle, Colorado 81647

Phone: (970) 984-2311
Fax: (970) 984-2716

Mindy Andis
Utility Billing Clerk
For billing questions: (970) 984-2311
mindy@newcastlecolorado.org

After-hours emergency
Phone: (970) 625-8095

HOURS

8:00 am to 5:00 pm
Monday thru Friday

OTHER UTILITY PHONE NUMBERS / WEBSITES

Century Link
(800) 244-1111, (877) 417-3983
centurylink.com

Comcast
(970) 945-7292, (800) 934-6489
comcast.com

XCEL Energy (Electricity and Gas)
(800) 895-4999
xcelenergy.com

View Full Contact Details

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M - F : 8:00 a.m. to 5:00 p.m.
450 W. Main Street |
PO Box 90 |
New Castle, CO 81647