The New Castle Police Department has created a communication center to alert businesses or residents of emergency issues. This is a voluntary program and you can always contact the New Castle Police Department either on the direct line (970) 984-2302 or on the dispatch line (970) 625-8095.

Sign up for the City of New Castle Emergency and Community Alert System


Participation in the Emergency Notification System Program is entirely voluntary and is subject to conditions, such as periodic renewal or other verification methodologies that the Town of New Castle Police Department may adopt. To participate in this program for either emergency or non-emergency notifications you must read and accept the program terms and provide the information required in the on-line application.

The Town of New Castle or any of its member or user agencies are not responsible for incorrect information provided by participants in the program or for any charges, or fees that may be incurred by participants or telephone, or data service providers as a result of participation in the program. New Castle’s Communication Center cannot monitor the current or future accuracy of the information provided by participants in this program. It is the sole responsibility of participants to provide complete and accurate information and to keep any information provided current.

In addition to the foregoing, the Town of New Castle assumes NO RESPONSIBILITY OR LIABILTY for dropped calls, misrouted calls, or other occurrences which may result in notification failures. The Town of New Castle reserves the right to remove an individual from the notification system and select what information is shared.



What is the Emergency Notification System?Lightning
With Emergency Notification System public safety officials of the Town of New Castle can send emergency alerts to citizens using a variety of methods.

The system allows you to sign up via the web to receive emergency alerts on your cell phone, work phone, text message, e-mail, home phone, etc.

When will it be used?
We notify residents/businesses about imminent threat to life or property. Public safety officials will send alerts about emergencies such as wildfire, flood, gas leaks, or critical police activity.

How do I sign up?
You must sign up online using the below form, and select the emergency notification link. You will be asked your name, address, telephone and email information. If you want to receive alerts for more than one address, you will need to register more than once.

What does it cost?
There is no cost to sign up. Emergency notification is a free service provided by the Town of New Castle. When calls are made to your cell phone, standard call and/or text messaging charges from your service provider may apply.

What if my phone number or my email address changes?
The system is only as good as the information you provide. If your cell phone, work phone or email address changes, you must email us and update the information.

Will my contact information be shared with others?
No, the information that you provide will be used for emergency purposes only. The Town of New Castle will not give or sell your telephone numbers or email addresses to any other vendor or organization.